Rug Maintenance and Care Guide

We love your rug as much as you do, that is why we have decided to create this guide to help you maintain, enhance appearance and take proper care of your rug, ensuring that it remains beautiful for years to come and to prolong the quality of your rug.

First, we would like to let you know about some features that may appear to be inadequacies in our rugs but are completely normal when they are brand new:

Creases, Ripples and Curls

Due to the folding for shipping, wrinkles and creases may appear when you unpack a new rug. Simply turn it face down and it will flatten itself in just a few days.

New Rug Smell

New rugs may have a smell caused by dyes or from being packed in plastic wrap for a long time. This should quickly disappear in well-ventilated rooms.

Clean

Our rugs are easy to clean, long-lasting, resistant to moisture, bleach, and stain. They are designed for high-traffic areas and can withstand everyday accidents caused by children or pets.

Spills: Clean up spills immediately if possible. Once a stain is set, it becomes very difficult to clean. Never rub a spill, as it will become embedded deeper in the rug. Instead, blot the stain gently with a clean cloth. Use lukewarm water to remove any residual stain. Always use clean water to remove any remaining detergent, and a clean dry towel to absorb any remaining moisture.

stains: Mix a mild detergent or carpet cleaner with water. Soak a sponge or cloth with the mixture. Then, wipe the stain gently and thoroughly. Rinse the sponge or cloth each time before repeating the process until the stain disappears. For stubborn stains: do not rinse your rug immediately. Let it sit for a few minutes with the soap and detergent mixture. Once you are sure the rug is clean, rinse it again and again with plenty of water. Dry your rug by placing it on the floor.

Machine washable rugs: For our machine washable rugs we recommend delicate wash cycle at 30˚C, using a mild detergent, spinning at 600 rpm maximum, and finally, air drying.

Vacuuming: We recommend regular vacuuming of your rug at low to medium power to keep it free of dust, lint, and hairs. Our rugs are indeed compatible with robot vacuums, as well as traditional vacuum cleaners. We advise to refrain from continuously running the vacuum over the edges, as this will loosen fibers around the edges and cause them to deteriorate.

KEEP IN MIND

• Creases and smell will disappear in a few days.
• Vacuum regularly.
• In case of a spill, act immediately!